Post by account_disabled on Feb 22, 2024 0:28:08 GMT -7
WhatsApp is no longer just a communication tool and has become a sales tool . Every day, thousands of products and services are sold or advertised using this resource. In the case of restaurants, it is even possible to automate order fulfillment via WhatsApp , boosting results. Thus, requests that were previously received anyway and generated a mess can be optimized, without having to invest in anything extra. Understand the advantages! What will you read in this article? advantages of automating order fulfillment on WhatsApp – Standardizes order information – Avoid errors and cancellations – Makes communication faster – Payment can be integrated How to automate order fulfillment on your Restaurant’s WhatsApp Exclusive advantages of GoomerGo advantages of automating order fulfillment on WhatsApp If your restaurant already uses WhatsApp as a means of communication or to receive orders, you know its efficiency. However, it is not so rare to find those who have difficulty controlling the flow of messages, managing these requests, and operationalizing them on a day-to-day basis.
Automating order fulfillment on WhatsApp brings several benefits. Among the main ones are: – Standardizes order information When orders are entered manually they do not follow a pattern. This is because each user can write the product, address or even observations in a format, using different words, among Belarus Mobile Number List others. For those who receive the information, it becomes even more complicated to understand and even prepare orders. For this reason, it is essential to provide a digital menu and a simpler way for customers to complete orders. – Avoid errors and cancellations Self-service gives customers more autonomy and freedom. This way, they can freely order what they want, when they want and how to pay. Without any type of direct contact with your establishment. But that is, of course, if you have all the information at hand. Use images and detailed descriptions on your menu to help with purchasing. In case of promotions or discounts, also make it clear how it works. As orders are filled out by customers themselves, the chance of making any errors is much lower. Not to mention that, in many cases, it is still possible to save preferences and/or data for future orders. This eliminates the hassle of re-entering the same information.
Makes communication faster What if, instead of having to exchange ten messages with a single customer, you already received all the information you needed ready and pre-formatted? This is another advantage of automating order fulfillment via WhatsApp . By using options that focus only on what is relevant, communication becomes more direct and fulfills its objective. The customer orders and has peace of mind because they know the order will be received and the restaurant organizes itself to prepare what was ordered. – Payment can be integrated When ordering online, customers choose what they want to consume and add the items to a shopping cart. At the end, to complete the order, they normally access the bag or basket of products, choose the payment method they prefer and enter the information for delivery. Automating this part of the process also allows, in most cases, automatic payment. Therefore, the customer already orders and pays in advance via credit card, debit card, pix , food voucher or meal.
Automating order fulfillment on WhatsApp brings several benefits. Among the main ones are: – Standardizes order information When orders are entered manually they do not follow a pattern. This is because each user can write the product, address or even observations in a format, using different words, among Belarus Mobile Number List others. For those who receive the information, it becomes even more complicated to understand and even prepare orders. For this reason, it is essential to provide a digital menu and a simpler way for customers to complete orders. – Avoid errors and cancellations Self-service gives customers more autonomy and freedom. This way, they can freely order what they want, when they want and how to pay. Without any type of direct contact with your establishment. But that is, of course, if you have all the information at hand. Use images and detailed descriptions on your menu to help with purchasing. In case of promotions or discounts, also make it clear how it works. As orders are filled out by customers themselves, the chance of making any errors is much lower. Not to mention that, in many cases, it is still possible to save preferences and/or data for future orders. This eliminates the hassle of re-entering the same information.
Makes communication faster What if, instead of having to exchange ten messages with a single customer, you already received all the information you needed ready and pre-formatted? This is another advantage of automating order fulfillment via WhatsApp . By using options that focus only on what is relevant, communication becomes more direct and fulfills its objective. The customer orders and has peace of mind because they know the order will be received and the restaurant organizes itself to prepare what was ordered. – Payment can be integrated When ordering online, customers choose what they want to consume and add the items to a shopping cart. At the end, to complete the order, they normally access the bag or basket of products, choose the payment method they prefer and enter the information for delivery. Automating this part of the process also allows, in most cases, automatic payment. Therefore, the customer already orders and pays in advance via credit card, debit card, pix , food voucher or meal.